Keeping AK Connected in Response to COVID-19


We’re committed to keeping Alaskans connected


UUI knows that staying connected is everything – especially now. That’s why all of us at UUI are pulling together to help you stay connected to the things that matter most.


UUI pledges for the next 60 days to:

  • Not terminate service to any residential or small business customers because of their inability to pay their bills due to COVID-19 *
  • Waive Late Fees any residential or small business customers incur because of their economic circumstances due to COVID-19 *

* If your inability to pay is impacted by the pandemic, you must contact Customer Service at 1-800-478-2020 so we can work with you to waive late fees and avoid disconnection of service.