UUI Internet offers DSL and RBB WiFi service in many of our service areas (Kongiganak is Fiber). For the service available in your location, please see our Location, Availability and Plan chart.
Our Commitment to an Open Internet
As a provider of internet services in rural Alaska, UUI has always been committed to an open internet that gives our customers the freedom to be in charge of their online experience. An open internet means that we do not block, prevent or otherwise impair our customers’ freedom to direct their own online activity. This is a commitment that we stand by unequivocally. And that will not change.
We have a variety of plans to meet your needs, starting as low as $24.99 per month when added to your home phone service.
Your plan speed is the maximum speed expected to be achievable for that plan. Several factors will affect the actual speed you experience. These factors include, but are not limited to: the capability of the device you’re using to access the Internet; the application and/or server/web site you are accessing; limitations of Wi-Fi and other equipment you may be using; other active users and/or devices on your home network at the same time; routers on the public Internet being over-loaded by high demand – particularly during peak hours of the day.
UUI Broadband Plans:
All advertised plan speeds are “up to” that speed. Unused usage does not carry over to next cycle.
– Installation Fee: $49.99
– Line Connection Fee: $130.00 (applicable only if you do not subscribe to phone service and there is no line to the premise)
– Equipment: $149.99 (RBB WiFi only, customer purchased & Owned)
Not sure which one is right for you? Call Customer Care at 1-800-478-2020. We’ll be glad to help you!.
If you are not sure what service is available in your location, check our Location, Availability and Plan chart
Understanding Broadband Labels
At UUI, we’re committed to consumer choice, innovation, transparency, and competition. For that reason, we support the FCC’s Broadband Labels requirement, which makes it easier than ever for you to understand broadband plan offerings.
The Broadband Labels are designed similarly to the nutrition labels you see on most food items sold in supermarkets. The Labels provide concise, specific information on all our broadband plans, including prices, speeds, data allowances, and other key features.
Publishing the Labels is only part of our ongoing effort to provide you excellent broadband service. Each year, we identify opportunities to improve the performance of our broadband service across Alaska and invest tens of millions of dollars in our network and in customer equipment. We are also working continuously to improve the testing process that underlies the Broadband Labels. That process further enables us to optimize your broadband service experience by proactively identifying areas that may be having a temporary atypical experience, keeping you connected with confidence.